For all industries across the UK (and the world), everything changed in March 2020 with the move to bring the country under lockdown, to try and control the spread of Covid-19.
Initially, we were affected like many other businesses, as we saw an unprecedented drop in orders and we were required to cease manufacturing operations and furlough staff.
However, a few weeks in, our core operations team started to receive calls for help from existing customers and remarkably, new customers as well, requiring urgent supply-chain and materials handling solutions. As orders started coming in again, we were able unfurlough team-members to restart design and production whilst observing new safety guidelines.
The last few months have reminded us of three important facts:
1. We’re still here and we’re open for business
At a time when we know that others aren’t manufacturing or taking orders, we’re open for business and doing all we can to continue to provide a valuable service to keep our customers operational.
We have benefited from being small, independent and agile.
2. Experience counts
We’ve been in the industry a long time!
We’re finding that we can either produce or, if required due to lockdown, source packaging solutions that many of our competitors can’t right now.
Customers are now relying on us for new products – and we’re now finding that we are providing a wider range of solutions than ever!
3. We’re supporting customers who are part of the frontline fight against the Coronavirus
We’re so proud to count some of our customers among those supporting the fight against Covid-19.
Waters Scientific have been a customer of Columbus for 10 years – and we provide them with bespoke storage and transit trays to protect their high precision machined components for laboratory instruments.
At the beginning of the pandemic, Waters created a “COVID-19 Innovation Response Team” to bring their industry-leading expertise to assist the global scientific community to help to quickly and effectively deliver diagnostics, therapies and vaccines. Among many other things, they have played a key role in bringing Coronavirus test kits to market.